Last updated: 12.02.2021
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a refund, you must follow the given instructions.
Exceptions on specific Products
Since socialempire is also providing non-tangible irrevocable goods, such as social media accounts and logins, we do not issue refunds once the order is placed on these products is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site. However, we realize that exceptional circumstances can take place with regard to the character of the product we supply. Therefore, we DO honor requests for the refund for the following reasons:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
To start a return, please file a ticket on our support page.
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